Clicking a device on the Devices page opens its detail page. This is where a screen is actually configured: what it plays, how it plays it, where it is, and who gets told when it stops.
The page is laid out in two columns. The left side is about this device's identity and what it is playing — its info, its schedule, its pairing code. The right side is about settings you change — name, resolution, paired slideshow, location, notifications.
Where to find it
Open Devices in the left sidebar and click any device card. The breadcrumb at the top left takes you back.
The header bar
The device's name sits at the top with its status badge beside it, and below that Last seen. If the device hasn't checked in for more than ten minutes, that line turns amber — a quiet warning that what you're looking at may be stale.
Three actions sit on the right:
- View History — opens the audit trail filtered to this device. Use it to answer "who changed this, and when".
- Regenerate Token — see Regenerating the token below.
- Deactivate — see Deactivating a device below.
Device Info
The Device Info panel. A slideshow can be assigned to the device directly or using a schedule.
The panel shows the Paired Date, the device's current Status, and the ways to reach what it is playing.
Open Player opens this device's current content in a new browser tab. It is the quickest way to check what a screen is showing without walking to it — and it plays exactly what the screen plays, overlays included.
Below that:
- Embed URL — the same player, as a copyable link. It carries the full clock, ticker and watermark stack, plays either playback mode, and works inside an iframe. Use this to put a screen's content on a web page.
- Playlist URL — the raw video stream. This only appears for a broadcast channel whose current slideshow plays as video. It carries no overlays at all and cannot play an HTML-mode slideshow, which is why it is offered so narrowly — it exists for IPTV middleware and media players. If a broadcast channel's slideshow plays as HTML, this spot says so instead of showing a link that would not work.
- Device Token — masked by default; click the eye to reveal it.
The embed URL and the token are unauthenticated and long-lived. That is deliberate — it is what lets a set-top box or an iframe play the stream with no login — but it means anyone holding the link can watch this screen's content. Treat them like passwords.
Slideshow Schedule
Shows what this device is scheduled to play. If nothing is set up yet you get a Set Up a Schedule prompt; otherwise you see a thumbnail of what is playing right now under a Now playing · label, then the full list of entries.
Each entry shows its slideshow and its time window, and the one currently in effect is marked ▶ Now. Entries marked Default (fallback) have no time window — they play whenever no timed entry applies, and they sort to the bottom of the list.
This panel is read-only. Manage → opens the schedule editor, where entries are actually created and changed.
Pairing Code
If this device has a live pairing code, it is shown here in large type along with the time it expires, and a Regenerate Code button. Enter the code on the TV to finish pairing.
If there is no live code and the device still needs one — it is either still pairing or has no paired slideshow — you get a + Generate Pairing Code button instead. A code that has expired is not a problem: generate a fresh one and carry on.
Once a device is paired and set up, this section disappears. That is expected, not a bug.
General Settings
- Device Name — rename the device any time; nothing else depends on the name.
- Stream Resolution — by default a device inherits your workspace's resolution, and the panel says so. Pick a preset to override it for this screen alone; a Reset to default link appears once you have, to go back to inheriting.
- Paired Slideshow — pin this device to one slideshow with no schedule at all. Choosing — No paired slideshow — clears it.
Paired slideshow versus schedule
A schedule always wins. The paired slideshow is the last fallback: the device looks for a schedule entry matching the current time, then for a default schedule entry, and only then falls back to the paired slideshow.
So if you set a paired slideshow and the screen keeps showing something else, the device has a schedule and the schedule is deciding. Pinning one slideshow to a screen works best on a device with no schedule at all — which is the simplest setup there is, and a perfectly good one.
Location
Click Set Location to place the device on a map; once set, the panel shows the location name and its coordinates, and the button becomes Edit Location.
Location-sensitive content — weather, traffic — uses this. A device with no location falls back to default settings, and the panel warns you about that when the device has content assigned but no location.
Changing a location saves immediately and triggers a re-render of location-sensitive content, so give the screen a moment to catch up rather than assuming nothing happened.
Notification Settings
Offline Warning Emails sends you email when this device stops checking in. Toggle it, then click Save Setting — the button only appears once you have actually changed the toggle.
Leave it on for screens nobody walks past daily. Turn it off for a screen that is deliberately powered down overnight, or it will mail you every evening.
Three separate saves
This page does not have one big Save button, and that catches people out. Changes commit in three independent places:
- Save Settings commits the name, resolution and paired slideshow together.
- Location saves the moment you pick it — there is no separate save.
- Save Setting under Notification Settings commits the offline-warning toggle on its own.
If you change a name and a location and then click only one button, you have saved only part of your work.
Regenerating the token
Regenerate Token issues the device a new stream token. This immediately invalidates the old embed and playlist URLs, and the screen has to reconnect — so expect a short interruption on a live display.
Do it when a URL has leaked, when someone with access to one leaves, or as routine rotation. It is the same reflex as changing a password: cheap to do, and the only thing that actually revokes a link somebody already has.
Deactivating a device
Deactivate asks for confirmation, then removes the device from your list and frees its slot against your plan's device limit.
This is less final than it sounds. The device is removed, not erased — you can pair the same screen again later as a new device. If you are at your device limit and one entry is a screen you retired months ago, deactivating it is faster than upgrading your plan.
Tips
- Use Open Player before troubleshooting anything. If the player shows the right content, the problem is at the screen; if it doesn't, the problem is in the schedule or the slideshow.
- A device that is online but showing nothing usually has neither a schedule nor a paired slideshow. Set a paired slideshow and it will have something to fall back on.
- Check Last seen before assuming a setting didn't apply — an amber timestamp means the device hasn't collected your change yet.
- Set a location on any screen using weather or traffic content, even a rough one. Default settings are rarely what you want on a display people read.
- View History is the fastest way to settle "did someone change this?" on a shared workspace.